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Privacy Policy

Soksipay Inc. takes your privacy very seriously. This Privacy Policy applies to Soksipay websites (for purposes of this Privacy Policy, "websites" includes www.soksipay.com, our mobile websites, and our mobile applications). Capitalized terms used but not defined in this Privacy Policy have the meanings assigned to them in our User Agreement. We are committed to protecting our customers' privacy and security. This Privacy Policy explains what personal information we collect about you, with whom we share it, and how you (the user of the Service) can direct us not to share certain information with certain parties. "Personal Information" refers to information that can be used to identify an individual. You should read this Privacy Policy in its entirety. Certain sections may apply differently to residents of different jurisdictions. Truste Soksipay Corporation has been awarded TRUSTe's Privacy Seal signifying that this Privacy Policy and its practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your Personal Information. The TRUSTe program covers only information that is collected through www.soksipay.com, our mobile websites, and our mobile applications. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. For more information on our certification, please click on the TRUSTe seal. If you have questions or concerns regarding this statement, you should first contact us. If you are not satisfied with our response you can please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
 

1. Information we collect
We may collect the following information about you, your Recipient, or your Beneficiary, which may include non-public Personal Information: o Information that you provide us in the course of using the Service, such as your name, mailing address, email address, and telephone number(s). We may also collect certain sensitive information from you including your bank account number, credit or debit card number, date of birth and social security number; o Information that you provide us in the course of your participation in various partner promotional programs; o To facilitate our Service, we request certain third party Personal Information from you or your mobile device's address book, such as your Beneficiary or Recipient's full name, mailing address, email address, and telephone number. We may also collect from you sensitive financial information of a Beneficiary or a Recipient, including billing account numbers and account balances held at Service Companies, and bank account and routing numbers; o Information about your usage of the Service, including your Transaction history, how you use the Service to send or receive Transactions, and to and for whom you send Transactions; o Information that we lawfully obtain from third parties, such as Service Companies, identity verification services, electronic database services, and credit reporting agencies; o Information that we indirectly obtain from you, such as information about the device, hardware and software you use when accessing the Service, your IP address, the pages you access on our websites, and other websites that you visit prior to accessing the Service. We may combine this automatically collected log information with other information we collect about you. We do this for fraud prevention, to improve our Service, and to improve our marketing, analytics, or website functionality; o Recordings of your communications with our Customer Service department, including telephone calls and electronic communications; and o Type of device you use, operating system version, and the device identifier. We do not ask you for, access or track any location-based information from your mobile device at any time while downloading or using our mobile applications or Service. We may occasionally send you push notifications through our mobile applications to send you marketing messages and other Service or Transaction-related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings or through the mobile application settings. We and our third-party service providers, including our marketing partners and analytics providers, may also use cookies, web beacons, tags, scripts and similar technology ("Cookies"). Cookies are small data files that are placed on your computer or mobile device to, among other things, administer the website, track and analyze trends in your use of our websites, remember your preferences when you return to the website and gather information about our users as a whole. The information we store in the Cookies we place may include your email address in addition to non-Personal Information. We may receive reports from third-party service providers based on their use of Cookies about our users on an individual or aggregated basis. You are free to decline the Cookies we place if your browser permits, but doing so may interfere with your use of the Service. The use of Cookies by our third-party service providers is not covered by this Privacy Policy. You are free to decline these Cookies if your browser permits. We do not have access or control over these Cookies. In addition, some of our third-party advertising vendors or partners show our ads on sites across the Internet. These vendors or partners may use Cookies to gather information about your activities on our website and other websites in order to serve you advertising based on your browsing activities. We do not necessarily have access to or control over the Cookies they use, but you may be able to opt-out of some of their practices by visiting: http://preferences-mgr.truste.com/ or http://www.networkadvertising.org/managing/opt_out.asp. Please note that opting out does not prevent the display of advertisements to you. As is true of most websites, we gather certain information automatically and store it in log files. This information may include your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. From time to time, we may combine this automatically collected data to other information we collect about you for reasons such as analysis, security, content generation or marketing.

2. Why we collect information
We collect information for the following purposes: o To process your Transactions; o To verify your identity; o To collect payment for your use of the Service; o To allow our partners to fulfill their promotional obligations to you; o To troubleshoot problems with the Service; o To comply with applicable laws, regulations, and rules, such as those relating to "know-your-customer" and anti-money laundering requirements; o To detect and prevent fraud and other illegal uses of the Service; o To send you marketing notices, service updates, and promotional offers; and o To contact you by telephone using auto-dialed or pre-recorded message calls or text (SMS) messages (if applicable) as authorized for the purposes described in this Privacy Policy. We will retain your account information, including but not limited to your payment source information and Personal Information about you, your Recipient, or your Beneficiary, as needed to provide you Service, as required by applicable law, to resolve disputes and to enforce our agreements. Soksipay abides by strict security standards, but if you wish to cancel your account and stop using Soksipay Service, contact us at https://www.soksipay.com/contact-soksipay-customer-service. We will continue to retain your account information after your account is cancelled as required under applicable law, regulations, and rules.

3. How we share information with others
We do not sell or rent the information we collect to third parties for their promotional purposes unless we receive your permission to do so. Nevertheless, we may share information about you, your Recipient, or your Beneficiary (including nonpublic, Personal Information) with: o Third-party service providers under contract with Soksipay that help us with our business operations, such as transaction processing, fraud prevention, and marketing. We share your Personal Information with these companies only as necessary to provide you with our Service; o Third-parties that we partner with to offer additional products and services, such as long-distance telephone minutes, gift cards or loyalty points, but only when you elect to participate, and/or to receive information about those additional products and services. If you do not want us to share your Personal Information with these partners, contact us at https://www.soksipay.com/contact-soksipay-customer-service; o In the event of the sale, acquisition or merger of some or all of our assets, Personal Information about you, your Recipient or your Beneficiary might be a part of the transferred assets. We shall notify you in the event of such an occurrence and inform you of any choices you may have regarding your Personal Information, by placing a notice on our websites; and o Law enforcement, government officials or other third parties, but only ? in connection with a formal request, subpoena, court order, or similar legal procedure; or ? when we believe in good faith that disclosure is necessary to comply with the law, prevent physical harm or financial loss, report suspected illegal activity, or to investigate violations of our User Agreement.

4. Access to your information
If your personal information changes, or if you no longer wish to use our Service, you can access, modify, delete or update your Personal Information submitted on our websites by logging into your account and changing your preferences or by contacting Soksipay Customer Service at 1-514-360-9910. We will respond to your request within a reasonable timeframe.

5. Security
We employ industry-accepted standards in protecting the information you submit to us on our websites. We have put in place SSL [Secure Socket Layer] encryption technology to protect your sensitive information transmitted on our websites. We also require a username and password from each user who wants to access his or her information on our websites. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

6. Choices you can make about our use of your information
Federal and state laws allow you to restrict the sharing of your Personal Information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your Personal Information that you may restrict is as follows: o If, after giving us your permission to share your Personal Information with third parties with whom we market our jointly offered products, you later decide that you no longer want us to share such information, you may contact us by email Send Us An E-MAIL. or by mail at Soksipay Inc., attn: Customer Service, 8255 Mountain Sight Avenue, Suite 150, Montreal, QC, H4P 2B5, Canada.

7. Complaints
If you have a complaint, first contact Soksipay Customer Service at +1 514 360 9910 or email consumer.complaints@soksipay.com.

8. Third party sites
Our websites contain links to other websites. Soksipay Inc. is not responsible for the privacy practices or the content of these other websites. We encourage you to familiarize yourself with the privacy practices of these other websites prior to submitting your Personal Information to them. Our websites include social media features, such as the Facebook Like button, and widgets, such as the Share button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.

9. Referrals
If you choose to use our Refer a Friend program to tell a friend about our Service, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the websites. We store this information for the sole purpose of sending this one-time email and tracking the success of our Refer a Friend program. Your friend may request removal from our Refer a Friend program by following the instructions in the promotional email message we send out and providing the required information.

10. Changes to this policy
We may amend this policy at any time, and shall notify you by posting a revised version on our websites. Should we make a material change to the manner in which we collect, use, or store Personal Information about you, your Recipient, or your Beneficiary, we shall provide prior notice on our websites, or by email.

11. Contact
You can contact us with any questions or concerns at Soksipay Inc., 8255 Mountain Sight Avenue, Suite 150, Montreal, QC, H4P 2B5, Canada or by email Send Us An E-MAIL.

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About Soksipay

Soksipay is an online service for fast and safe money transfer, based in Canada. Our goal is to offer our customers to send money from computer, tablet and smartphone at a lower cost.

The work ethic and integrity that established our business model, centered on transparency, efficiency, security, and affordability, has paid us with happy customers.

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Soksipay is a trademark of Solution Soksipé inc & is Regulated by the Autorité des Marchés Financier (AMF)
Copyright © 2018 All Rights Reserved Soksipay
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